Terms & Conditions
Customer Care
We believe every customer deserves royalty-level service. Whether you’re building a personal vault or gifting a fellow collector, Seed Duchess is here to help with fast order processing, responsive support, and total discretion.
​
If you ever experience an issue with your order, reach out within 7 days of delivery—we’ll always do our best to make it right.
📩 Contact: info@seedduchess.com
Privacy Policy & Safety
At Seed Duchess, your privacy is our priority. We never share, sell, or trade your personal information. All transactions are encrypted and processed securely through Bankful’s PCI-compliant payment gateway.
​
We only collect necessary information to process your order and provide customer support. Your information is used solely for order fulfillment, email communications (if subscribed), and compliance purposes.
​
Seed Duchess is committed to protecting your data and operating in full accordance with applicable laws.
Payment Methods (via Bankful)
Seed Duchess accepts secure payments through Bankful, our trusted cannabis-friendly payment processor.
​​
We currently accept:
-
Visa
-
Mastercard
-
American Express
-
Discover
-
All payments are processed in USD. You’ll see the charge listed discreetly on your statement.
📜 Terms & Conditions
1. Legal Age Requirement
By accessing and using this website, you confirm that you are 21 years of age or older. Seed Duchess does not sell products to individuals under the age of 21. By placing an order, you certify that you meet this age requirement and are legally allowed to purchase collectible cannabis seeds in your jurisdiction.
​
​
2. Products for Collectible Use Only
All products sold by Seed Duchess are intended strictly for adult genetic preservation, collection, or novelty purposes.
Germination, cultivation, or propagation of cannabis seeds may be illegal in your state or locality.
​
Seed Duchess does not condone or promote illegal activity, and assumes no responsibility for actions taken by customers after purchase. It is your responsibility to know and comply with all local, state, and federal laws before ordering.
​
​
3. Shipping Restrictions
We currently ship within the United States only and do not ship to the following states due to legal limitations:
Hawaii, Idaho, Iowa, Kansas, Mississippi, Nebraska, New Hampshire, South Dakota, Texas, Wyoming, Indiana, South Carolina, Tennessee, Wisconsin.
Orders placed from these states will be canceled and refunded.
​
​
4. All Sales Are Final
All sales are considered final. Due to the collectible nature of our products, we cannot accept returns or exchanges.
If your order is damaged, incomplete, or incorrect, please contact us within 7 days of delivery and we will work to resolve the issue.
​
5. Limitation of Liability
Seed Duchess shall not be held liable for:
-
Any damages resulting from the use or misuse of our products
-
Misinterpretation of labeling or disclaimers
-
Legal issues stemming from misuse, resale, or cultivation
By using this website and purchasing our products, you agree to indemnify and hold harmless Seed Duchess and its affiliates from any liability arising from your use of the site or its products.
​
​
6. Intellectual Property
All content on this site—including logos, strain names, packaging designs, and descriptions—is the intellectual property of Seed Duchess and may not be copied or used without written permission.
​
​
7. Right to Refuse Service
Seed Duchess reserves the right to cancel or refuse service to any customer for any reason, including but not limited to suspected misuse, noncompliance with our terms, or attempts to purchase from restricted states.
​
​
8. Payment Processing
All transactions are processed securely through our payment partner, Bankful. We accept major credit and debit cards, and all charges are discreetly billed.
​​​
​
10. Changes to Terms
Seed Duchess reserves the right to update or modify these Terms & Conditions at any time. Continued use of this site constitutes your agreement to any changes.
​
📩 Questions?
Contact us at info@seedduchess.com for clarification on any policies before placing your order.